Complaints – What clients want and lawyers want
Brief commentary on reports arising out of work carried out at the Institute into legal services and mechanisms for handling complaints and discipline. Comment by Professor Avrom Sherr published in the First Page feature of Amicus Curiae - Journal of the Institute of Advanced Legal Studies and its Society for Advanced Legal Studies. The Journal is produced by the Society for Advanced Legal Studies at the Institute of Advanced Legal Studies, University of London.
Sherr, Avrom (2000) Complaints – What clients want and lawyers want. Amicus Curiae, 2000 (27). p. 1.
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