Accountability to Affected Populations in Displacement Contexts and During the Covid-19 Pandemic

During the pandemic, the RLI has undertaken a real-time evaluation of the impact of Covid-19 on IRC Uganda’s humanitarian response and accountability to affected populations. While the report focuses on IRC Uganda’s application of Client Responsiveness during the Covid-19 pandemic, key findings and lessons are relevant and applicable to other IRC country programmes, as well as other humanitarian organisations. The report shows how humanitarian organisations can be accountable to the communities they serve even during a pandemic when engagement between humanitarian staff and affected populations is heavily restricted due to lockdown regulations. IRC Uganda country programme demonstrated how challenges can be overcome by adapting programming and communication channels, and by finding new and different strategies to support refugees, reach remote areas and the most vulnerable people. New strategies and ways of operating can improve programming in ordinary times too.